LocationSouth El Monte, CA 91733 Call(626) 232-7730

Frequently Asked Questions

If you have questions regarding our auto body shop and the services we provide for our clients in South El Monte, CA, here, you can find the answers needed. If you still cannot see the answers you are looking for, you are more than welcome to give Starz Collision Center a call at (626) 232-7730 for more information. We will answer all your questions!

Q: Should I drive my vehicle after an accident?

A: It really depends on the type of damage. Generally speaking, if you don’t have lights or your vehicle doesn’t feel “quite right” or parts are rubbing on your tires, you should give us a call for help.

Q: How is a vehicle determined a “total loss”?

A: It’s when it feels that the repair cost will exceed the value of your vehicle.

Q: How long will it take for this shop to repair my vehicle?

A: It all depends on the size of your repairs after a visual inspection of the repairs. We are able to give you an estimate of the time your vehicle will be at our place. We will do everything in our power to repair your vehicle as quickly and safely as possible. We will keep you updated throughout the process.

Q: What should I do when I get involved in an accident?

A: Such scenes can be quite shocking, especially right after the impact occurs. You must remain calm and stop your vehicle. If you drive away, chances are you will be charged with a “hit and run”. Also, pull off to the side of the road or a place that is well-lit. After that, contact the authorities. You should be courteous to all parties and if you suspect the other driver may be drunk, you don’t want to confront him or her. You should not drive your car if it’s unsafe. Park it and bring it to us as soon as possible.

Q: Can I turn to this place for a professional car scratch repair service even though I am on a tight budget?

A: Yes, absolutely. We are able to fit every budget. We complete every car collision repair job in a timely and efficient manner, using only high-quality tools and equipment for each job, ensuring your satisfaction. Turn to our representatives today!

Q: I hear a strange noise or creaking that is coming out from my brakes. What should I do?

A: Wrong opinion on creaking or noise can be caused by the poor quality of the brake pads or inaccurate replacement or performance operations. Regular preventative maintenance in your front brake disc is absolutely mandatory in addition to parts replacement. You should inspect your brakes two times a year. Steering components and adjacent suspension must be included in the mandatory checking procedure.

Are you still having trouble finding the answers to your questions regarding our auto body repair service in South El Monte, CA? If so, you are more than welcome to give Starz Collision Center a call, and we will be more than happy to answer all your questions! We are looking forward to hearing from you!

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